ON-SITE EQUIPMENT COMMISSIONING

To ensure our Customers achieve the full potential from their RME Mill Relining System, RME delivers a range of after sales services.

Contact an agent

At RME, we believe that the best equipment in the world is incomplete without the best product and service support. To ensure our Customers achieve the full potential from their RME Mill Relining System, RME delivers a range of after sales services.

All RME’s equipment is factory tested and commissioned prior to packing and transport. All RME Mill Relining System technologies require on-site unpacking, assembly, commissioning and operator training.

These services are all performed by your RME Customer Support Technicians, who have access to the latest training and knowledge regarding RME’s world leading technologies.

RME’s dedicated Customer Support team provides the following services:

  • Assured global on-site Mill Relining System service and maintenance through RME’s managed asset maintenance program, for all items of equipment in the RME Mill Relining System via our Asset. Support Platform.
  • Regional after hours contact for mine sites – 24 hours per day, 365 days per year.
  • Spare parts supply.

ADDITIONAL INFORMATION

  • New operator-programmable ‘MAGNUM Mode’ for precision safety and more granular control
  • High-energy blow impact at 1000 joules per blow in MAGNUM Mode (33% increase) and 750 joules in standard mode*
  • Consistent, electronically-controlled rapid fire rate of 140 blows per minute (BPM) in MAGNUM Mode (55% increase) and 160 BPM (77% increase) in standard mode*
  • Extended service intervals at 100,000 blows (150% increase)*
  • Groundbreaking recoil dry fire shock reduction (90% decrease) minimises machine stress and operator fatigue*
  • Removable casing for easier component accessibility and superior repairability
  • Electronically-managed dual-action contact trigger safety mechanism eliminates risk of accidental firing
  • Redesigned hydraulic systems for improved operational safety and use
  • Integrates with the new THUNDERBOLT MAGNUM Power Pack, which is also interchangeable between the THUNDERBOLT MAGNUM 1000 and 2000 models

*Compared to the THUNDERBOLT 750 Special Performance Recoilless Hammer

  • Excels in a wide range of mill applications and high wear relines of small, medium and large SAG mills by offering quantifiable time-saving gains to Customers
  • Combines a powerful rapid fire rate with intelligent, cutting-edge technology for consistently fast, reliable, safe relines
  • RME stands ready to guide Customers through the THUNDERBOLT selection process for their mill requirements

RME is the world’s leading Original Equipment Manufacturer (OEM) of mill relining systems.

550+

RUSSELL MRMs engineered, manufactured and delivered.

1100+

THUNDERBOLT Recoiless Hammers sold.

440+

Mine sites served by RME equipment & services.

"Our RME technicians conduct annual servicing in accordance with your assets service schedule to ensure peak performance, safety, and reliability."

Lucinda Talbot
Regional Sales Manager APAC/EMERU
Commissioning

SS&O Sales Team

Lucinda Talbot  - $Regional Sales Manager, APAC/EMERU Lucinda Talbot  - $Regional Sales Manager, APAC/EMERU

Lucinda Talbot

Regional Sales Manager, APAC/EMERU

Glenn Evans - $Service Account Manager - APAC Glenn Evans - $Service Account Manager - APAC

Glenn Evans

Service Account Manager - APAC

Matthew Thompson - $Service Account Manager, Indonesia Matthew Thompson - $Service Account Manager, Indonesia

Matthew Thompson

Service Account Manager, Indonesia

Leo Yu - $Technical Service Account Manager, APAC Leo Yu - $Technical Service Account Manager, APAC

Leo Yu

Technical Service Account Manager, APAC

Gary Medill - $Service Account Manager - APAC Gary Medill - $Service Account Manager - APAC

Gary Medill

Service Account Manager - APAC

Owen Flemming  - $Regional General Manager, North/Central America, Leadership Team​ Owen Flemming  - $Regional General Manager, North/Central America, Leadership Team​

Owen Flemming

Regional General Manager, North/Central America, Leadership Team​

Denny Wisely - $Vice President Sales & Business Development - North America Denny Wisely - $Vice President Sales & Business Development - North America

Denny Wisely

Vice President Sales & Business Development - North America

Book an appointment
Samuel Mossaad - $Service Account Manager - Canada Samuel Mossaad - $Service Account Manager - Canada

Samuel Mossaad

Service Account Manager - Canada

Lyle Hobbs - $Service Account Manager - North America Lyle Hobbs - $Service Account Manager - North America

Lyle Hobbs

Service Account Manager - North America

Manuel Galvez  - $Regional General Manager, ​ South America, Leadership Team​ Manuel Galvez  - $Regional General Manager, ​ South America, Leadership Team​

Manuel Galvez

Regional General Manager, ​ South America, Leadership Team​

Ivan Donoso Kacic  - $Regional Sales Manager, South America Ivan Donoso Kacic  - $Regional Sales Manager, South America

Ivan Donoso Kacic

Regional Sales Manager, South America

Vania Chavez - $Service Account Manager - South America Vania Chavez - $Service Account Manager - South America

Vania Chavez

Service Account Manager - South America

Book an appointment
Kabelo Mogobye  - $Regional General Manager, ​ Africa & South Africa, Leadership Team​ Kabelo Mogobye  - $Regional General Manager, ​ Africa & South Africa, Leadership Team​

Kabelo Mogobye

Regional General Manager, ​ Africa & South Africa, Leadership Team​